Rakuten Global Market - Shop

Shop quality Japanese goods online

Rakuten Global Market - Shop is a free shopping application developed by Rakuten, Inc for mobile. This app allows you to explore and buy Japanese quality products from the thousands of shops they offer. You can choose to shop from the various shopping categories they provide, from fashion, beauty, and health, to entertainment, electronics, food and drinks, home decor, car, and sports. You’ll never miss out on the special campaigns, sales, product recommendations this app grants as they give alerts for those to immediately notify you. It also supports numerous languages, like English, Simplified Chinese, Traditional Chinese, and Korean, which caters to shoppers around the world.

Japanese products at your doorstep

Rakuten Global Market - Shop ships its products from Japan to over 150 countries worldwide, including France, Philippines, Mexico, and Canada, among others.  Most of the sellers here ship overseas via EMS only. The shipping process is secure and fast, usually taking a maximum of 5-6 days, depending on the location. This shopping app shows the estimated shipping rates. However, it is not that reliable as there are instances when the buyer’s calculated item gram and shipping price does not match the seller’s calculation.  It is also advisable that whenever you purchase a product from a certain shop in this app, you must carefully read the profile of the seller and their shipping policy as not all sellers are shipping overseas. 

Contrary to what Rakuten Global Market - Shop asserts their app to be, a global market, they are still far from it. There are lots of aspects that need to be improved, such as their user interface, shipping policy, and customer service, to name a few.

The area that they should greatly enhance is their language service for overseas users. The vital information, such as product details, should be translated into one of the languages they support, so the overseas shoppers have an idea. Therefore, only those who have enough time and patience to meticulously assess the product they want to purchase will have a pleasant experience with this online shopping app.